Known issues

Aniimo Known Issues & Fixes: Current Patch Status

Current official fixes and troubleshooting for login, crashes, controllers, error107 and missing progress, checked against the latest patch notes.

Page updated: 2026-10-16Sources checked: 2026-10-168 min read
Verified against official sourcesLast verified: 2026-10-16

Start with the October 15 patch fixes and official troubleshooting below for crashes, Steam controllers, error107 and support reports. Sources were checked October 16; this is not live server monitoring, and a patch-specific fix does not guarantee that every similar symptom has disappeared on every device.

Wrong scene after teleporting: official recovery step

The September 29 and 30 patch notes describe a rare teleportation issue that loads the wrong scene. For that symptom, the official instruction is to go to the Outpost and use the green interaction point to reload the correct scene. This historical guidance is not a fix for every black screen, login error or network failure. If you cannot reach the Outpost, record your client version, server region, destination and screenshot for official support; do not delete saves or unlink your account.

Practical guidance added October 14, 2026 from the dated official sources listed below. Historical fixes and developer plans are not new patch releases or independently tested guarantees.

October 15 patch 1.0.3732728.0: confirmed fixes

IssueOfficial patch status
Egg Heist key consumed but door would not openListed as fixed
Console Holo-Battle or NPC duel crashesCrash probability reduced
Slow Holo-Battle and Egg Heist loadingLoading performance optimized
Controller focus could apply Sparkling Sigil to the wrong targetListed as fixed; still verify the selected target before use

This was a no-downtime resource update. The official notice asks players to restart the client. A patch note confirms the listed change, but it does not guarantee that every similar symptom on every device has disappeared.

The notice also announces 100 Glimmers for players who registered before the version 1.1 update. Eligibility and delivery come from the official notice; AniimoDex has not tested individual mail delivery.

Source: official patch 1.0.3732728.0, published October 15 and checked October 16, 2026.

October 13: investigated reports are not completed fixes

The developer says Aniimo and Chest spawn probabilities have not received numerical changes, while spawn, combat disengagement and aggro reports are being investigated. This is the developer statement, not an independent test or confirmation that every reported symptom is a bug. Rescue improvements and Chaos Mode changes are planned, with no delivery date in this notice.

Source: official Dev Feedback | Oct 13, checked October 13, 2026. This is developer guidance and plans, not independent gameplay testing or a new patch report.

Official FAQ: symptom, next step and repair status

Symptom / platformOfficial next stepEvidence and limit
Steam controller not respondingLibrary > Aniimo > Manage > Properties > Controller > Disable Steam Input; restartLaunch FAQ workaround; not a complete gamepad compatibility list
Black screen / crash on PCUpdate GPU driver; try DX11 or DX12; disable DLSS / Frame Generation or change anti-aliasing on the login screenOfficial troubleshooting, not a guaranteed fix
Red glow around eyesUse Performance graphics or set Global Illumination to the lowest settingThis specific visual symptom, not every red-screen problem
Teleport network error107Update the official client, retry, then report if it persistsFAQ marks the Idyll teleport issue fixed in 1.0.3551601.0
Steam has no update but game requests oneFAQ says the prompt should not block play; send logs if stuckDo not download unofficial patches
NPC skill / challenge damage not registeringRestart once; if it persists, send logs and reproduction stepsFAQ workaround; no universal quest skip confirmed

How do I report a bug and find the logs?

Use the in-game Menu > Support or F10. If the game will not open, use the official Support Center linked in Sources or email aniimo_support@aniimo.com. Include platform, version, region/server, UID, error time and reproduction steps. Send account identifiers, receipts and logs privately to official support, not a public comment or AniimoDex.

On Windows, inspect AppData > LocalLow > Aniimo > Aniimo under your own user profile, enabling hidden folders if needed. Look for Player.log / Player-prev.log or player.log / player_prev.log. The FAQ prints a path without the user-name segment; the profile-relative route here clarifies that omission and has not been tested on your installation. If absent, ask support rather than moving or deleting files. After emailing logs, tell the support ticket which sending email you used.

FAQ checked October 11, 2026; the developer post was last edited September 19. These steps are official historical guidance, not proof of a new October bug or repair.

September 23 official service status

ItemOfficial status
ServersLive after version 1.1 maintenance
Mobile launchOfficially launched globally after the update
Opening delayServer opening delayed by five minutes, then opened
Compensation500 Glimmers maintenance + 500 Glimmers delay + 1 Sparkling Cube known issues
Delivery routeSent through in-game mail; check current mail availability in-game

Officially listed issues and workarounds

IssueAffected scopeOfficial workaround or status
Reward mail claim errorSome playersOfficial notice lists the issue; check in-game mail and current notices
"Stars and Knight" side quest freezeSome Android devicesUse Performance mode or disable shadows; the upper-right option can skip the scene
Moonlit Fox ground-effect displaySome situationsOfficially acknowledged; no player workaround published
Link Without Borders reward cannot be clickedEvent reward screenClick the blank area on the left to claim
Link Without Borders reward after PC-to-mobile switchPC then immediate mobile loginLog in again once to restore reward claiming
Home visual blocks or outlines on mobileMobile Home entryOfficial notice marks this as fixed

September 29 historical patch

Patch 1.0.3616231.0 fixes blurry Irisalis model textures after Transmogging to selected Super Operation: Egg Heist styles. It also updates the Legendary Aniipod: Irisalis acquisition notification icon and the Windchaser's Departure showcase video and image to match in-game effects. This patch does not publish a new universal fix for the other issues listed above.

September 30 patch 1.0.3629693.0: confirmed fixes

AreaOfficial patch result
Quests and progressionMultiple progression blocks fixed; Harvest Moon Point requirements reduced
Egg HeistMissing Sanctum entrance and Stellarys control-immunity issues fixed; Erlath added; Chaos Stellarys Starine drop rate increased
Controller and rewardsSelection and reward-claim interactions improved
Home and mobileMissing Home models fixed; login and scene-switch performance improved
ConsoleAchievement issues, PlayStation Album stutter and an accessory-preview crash fixed
Compensation100 Glimmers announced for eligible accounts created before version 1.1

Current playable status

PlatformVerified statusChecked
Official PC launcherDownload available from the official siteSeptember 18
SteamReleased and free to play on WindowsSeptember 16
Xbox Series X|SFree base game and acquisition action availableSeptember 16
PS5Published launch time has passed; availability can vary by regional storeSeptember 14
iPhone and iPadAvailable in the China App Store; other regions may differSeptember 23
AndroidInstall shown in the US Google Play listing; availability may varySeptember 22

Login, server or connection problems

The official announcement says all servers are live after maintenance, while earlier official patch notes acknowledge frequent disconnects and reconnections. Restart the official client to obtain the latest build, confirm the correct region and server, and record the exact error before reinstalling. A reconnect issue alone does not prove that progress was deleted.

Game will not launch, crashes or runs poorly

Official patch notes list black-screen and red-screen reports. For a black screen, update the graphics driver, try switching between DX11 and DX12, and disable DLSS and Frame Generation on the login screen. For a red screen, the official temporary workaround is Performance mode. Compare your hardware and free storage with the official requirements before changing files or using third-party tools.

Quest or progression appears stuck

For the Android "Stars and Knight" side quest, the official notice advises Performance mode, disabling shadows, or using the upper-right option to skip the scene. For every other quest, AniimoDex has no official universal safe skip: do not delete a character or overwrite a save based on an isolated report.

Multiplayer or cross-platform play does not work

Steam lists cross-platform multiplayer, but the official sources checked here do not document every platform pairing, activity, account-linking step or cross-save rule. Confirm that both players use the same game version and compatible activity before treating a failed invite as a confirmed global bug.

Save, account or purchase progress looks wrong

Cross-save, cross-progression and purchase transfer are not fully documented in the registered official sources. Avoid unlinking accounts or repeating a purchase until the platform receipt, server, account and character are confirmed. See the Progress & Account Safety guide for an evidence-preserving checklist before contacting official support.

What counts as a confirmed known issue?

EvidenceHow AniimoDex labels it
Official notice or patch noteOfficially confirmed
Repeatable test with version, platform and stepsReproduced test
Multiple community posts without reproducible evidenceCommunity report only
One post, screenshot or search snippetNot listed as a confirmed issue
Support FAQ rechecked October 11, 2026; historical patch summaries retain their original dates. None of these notices is a live server-status check or a guaranteed fix for every device.

Official sources

  • Aniimo Official Website - Global Launch Announced! ↗

    The official website shows a PC launcher download alongside links to PS5, Xbox, Steam, iOS, Google Play and Epic Games Store. It also publishes a live global pre-registration counter (40,135,279 when checked) with four milestone rewards, all of which were already unlocked, plus listed launch benefits. The benefits include four free outfits through story missions, home gameplay and cumulative sign-in. The page does not publish a universal Android release date, a cross-progression statement, or current eligibility and claim deadlines for every launch benefit.

  • Aniimo on Steam ↗

    Steam lists Aniimo as released, free-to-play and Windows-only, developed and published by Pawprint Studio, with Sep 15, 2026 shown for the US store region checked.

  • Aniimo on PlayStation Store ↗

    The PlayStation Store states that Aniimo launches as a free-to-play title on September 16, 2026 at 10:00 UTC+8 and describes catching, Twine, open-world exploration and real-time challenges.

  • Aniimo on Xbox ↗

    The Xbox product page lists the free base game at zero price for PC and Xbox Series X|S, with purchase and fulfillment actions available.

  • Aniimo on the Epic Games Store ↗

    The Epic Games Store publishes the Windows minimum and recommended CPU, memory, GPU, DirectX and storage requirements for Aniimo.

  • Aniimo Official Steam Announcement - Version 1.1 Update and Server Maintenance ↗

    The official Steam announcement says September 23 maintenance was followed by a five-minute delayed opening and that servers are live. It lists 500 Glimmers for maintenance, 500 Glimmers for the delayed opening and one Sparkling Cube for known issues, to be sent by in-game mail. It documents reward-claim, Android quest and PC-to-mobile switching issues with workarounds; mobile launch; Irisalis; Holo-Battle Interlink; Egg Heist Chaos Mode; and dated event schedules.

  • Aniimo Official Steam Patch Notes - v1.0.3616231.0 ↗

    The official patch note fixes blurry Irisalis model textures after Transmogging to selected styles from the Super Operation: Egg Heist and updates the Legendary Aniipod: Irisalis acquisition notification icon plus the Windchaser's Departure showcase video and image to match in-game effects.

  • Aniimo Official Steam Patch Notes - v1.0.3629693.0 ↗

    The official resource update gives 100 Glimmers to eligible pre-1.1 accounts, improves login and scene-switching performance, controller reward claims and Irisalis presets, and fixes documented Aniimo, Egg Heist, quest, Home, interface and console issues. It also adds Erlath to Egg Heist, raises Stellarys Starine drops on Chaos difficulty and reduces Harvest Moon Point requirements.

  • Aniimo Support - Steam Launch FAQ & Bug Reports ↗

    Developer-pinned FAQ, last edited September 19. It documents Menu > Support / F10 reporting; disabling Steam Input for controller issues; graphics troubleshooting; update prompts; log filenames; beta email-linking conflicts; error107 fixed in 1.0.3551601.0; and a November Steam Deck compatibility plan. The Proton 10.0.0-4 workaround is community-origin advice republished by the developer, not a tested compatibility guarantee. Reading this historical FAQ does not verify live server status or completion of planned fixes.

  • Aniimo Support Center - linked from the official Steam FAQ ↗

    The developer-pinned Steam FAQ links this support destination and aniimo_support@aniimo.com. The URL was checked in the official FAQ; no ticket submission, response time or recovery outcome was tested.

  • Aniimo Dev Feedback | Oct 13 ↗

    Developer explanation of Sanctum spawning and non-DPS damage safeguards; spawning, disengagement and aggro reports remain under investigation. Rescue improvements, collectible returns, Chaos changes and the version 1.1 damage refinement are plans, not delivered fixes. Seasonal and fortnightly updates describe intended cadence, not guaranteed release dates.

  • Aniimo Official Steam Patch Notes - v1.0.3732728.0 ↗

    The official no-downtime resource update introduces a limited Home Season bonus, publishes the third Harvest Gathering schedule and regional Batlock Holmes outfit availability, and fixes documented Egg Heist, Home, controller, interface, loading and console issues. It announces 100 Glimmers for accounts registered before version 1.1 and instructs players to restart the client; the notice does not prove that similar symptoms on every device are resolved.

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AniimoDex editorial notes

Sources, scope and corrections

This site organizes published Wiki records and formula disclosures into guides and lookup tools. Source links and dates describe the evidence used; they do not establish live-game testing. Missing or conflicting evidence remains labelled, and corrections can be reported through the contact page.

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